Siva

About Me

• Maintains IT asset inventory and assists with hardware replacements or upgrades. • Ensures security best practices, including antivirus updates, patch management, and firewall configurations. • Troubleshoots and resolves basic hardware, software, and network issues, including network authentication (802.1x) and authorization. • Installs, configures, and maintains computer systems, peripherals, and applications. • Assists with user account management, password resets, and access permissions. • Monitors system performance and escalates critical issues to higher-level support teams. • Documents troubleshooting steps and creates knowledge base articles for common issues. • Performs basic network diagnostics, including checking connectivity, IP configurations, and firewall settings. • Implements cybersecurity measures, ensuring information security across enterprise networks. • Proficient in .NET, C#, Angular, SQL Server, and front-end technologies (HTML5, CSS3, JavaScript). • Strong grasp of OOP, ASP.NET MVC, Web API, and database design principles. • Experienced in Agile/Scrum, code reviews, Git, and cross-functional collaboration. • Committed to writing clean, maintainable code and staying updated with industry trends. • Adept at mentoring, enhancing efficiency, and resolving complex technical issues. • Knowledgeable in network engineering, security protocols, and enterprise firewall management

Experience

Certifications